Waste Management

Adopted 3R approach of Reduce, Reuse, and Recycle to minimize the waste. Hazardous waste gets recycled only through government approved recyclers.

Ambition

• 100% landfill diversion rate by reducing the amount of waste and finding better disposal options.

Water Efficiency

Reducing our water footprints via recycling and reusing. We reuse treated wastewater for gardening and flushing purpose. Rainwater harvesting is being implemented at our data centers.

Ambition

• 100% wastewater recycling at our data centers
• New data centers design with ‘zero discharge’ spaces
• To become water positive

Diversity and Inclusion

• Our core “AIR” values – being alive, inclusive and respectful.
• No discrimination on the basis of gender, ethnicity, religion, nationality, social origin, political opinion, disability, and race.
• 25% of roles identified for ex-servicemen, extending them a second innings by way of utilizing their leadership and governance expertise.

Employee Health and Well-being

Our data centers are ISO 14001 and 45001 certified, ensuring healthy and safe work environment for all stakeholders.

• Ensure access to healthy and safe work environment.
• Free health check-ups, health clinics and periodic wellness camps.
• Strong EHS practices at our operation and construction sites, including worker welfare.

Corporate Citizenship and Community Development

Creating and supporting CSR programs that bring sustainable changes for causes we care about.

Our CSR and welfare activities focus on the following areas:
• Promoting education including special education, employment enhancing vocation skills, especially amongst children and livelihood enhancement projects.
• Eradicating hunger, poverty and malnutrition, promoting preventive health care and sanitation and making available safe drinking.

Corporate Governance and Business Ethics

• Company’s Code of Business Conduct reinforces our commitment to operate with fair, transparent, and ethical governance practices.
• All stakeholders undergo an annual E-certification on the Code of Conduct.

Enhancing Customer Experience and Satisfaction

• Dedicated team of Service Assurance Managers, to gain Customers trust and ensure that they are heard.
• Structured experience, periodic satisfaction surveys and close looping of feedbacks.
• Digital platform for customer engagement - Airtel Thanks Business (ATB).

Regulatory Compliance

• Maintaining cordial relations with statutory bodies, municipal corporations and central & state government(s).
• Actively working with industry bodies like CII and members of various initiatives like ‘The Renewable Energy Demand Enhancement (REDE) Initiative’ for espousing industry issues.
• Engagement with government authorities to ensure that requisite support is extended to facilitate uninterrupted operations and maintenance of data centers.